49 photos

Citadines City Centre Liverpool Exterior photo

Reserve directly with us

up to 10% cheaper

than with Booking.com

Key details

About the Hotel

72 Church Street, Liverpool, L1 3AY

Close to the city center

Perfect

9.1

/10

4.4

Loved by Citadines City Centre Liverpool guests

Warm welcome

Upgraded room

Comfortable beds

Helpful staff

Super clean apartment

Central location

"The room had its own kitchenette with fridge, microwave, hob, toaster and kettle."

A from United Kingdom

read full review

"Despite being right in the centre, we heard no noise from outside and slept very soundly both nights."

Daisy from United Kingdom

read full review

"Very comfy beds with good pillows."

Ben from United Kingdom

read full review

4-star city-center accommodation in Liverpool

Amenities

Citadines City Centre Liverpool offers a range of exceptional amenities, including a 24-hour reception and laundry service. The hotel features a fitness center equipped with modern cardio machines and weights for guests who want to maintain their fitness routine. Additionally, guests can benefit from secure on-site parking available at an extra charge.

Rooms

The hotel presents a selection of over 100 serviced apartments designed for comfort and convenience. Each apartment includes a fully equipped kitchen, allowing guests to prepare their own meals and enjoy independence during their stay. Furthermore, the hotel offers studio and one-bedroom layouts, catering to both solo travelers and families.

Location

Situated on the banks of the River Mersey, Citadines City Centre Liverpool is within walking distance of the famous Liverpool One shopping district. The hotel lies just a short distance from cultural landmarks such as the Albert Dock and The Beatles Story museum. Public transport options, including bus and train stations, are easily accessible for exploring the city.

Business

With a well-equipped meeting room, the hotel caters to business travelers needing space for small conferences and meetings. High-speed internet access is available to support business operations and communications during the stay. Additionally, guests can take advantage of the business services offered by the hotel.

Family-Friendly

Citadines City Centre Liverpool accommodates families with child-friendly services and spacious apartments. The kitchen facilities enable families to prepare meals and snacks, adding convenience for those traveling with children. Moreover, the location provides easy access to nearby attractions suitable for family outings.

Highlights

Amenities: 24-hour reception and laundry service

Rooms: over 100 serviced apartments

Location: Liverpool One shopping district

Business: meeting room for conferences

Must-do experiences

Visit the iconic Beatles Story museum at Albert Dock for Fab Four insights.
Try the local delicacy, Scouse, at Maggie May's for a true Liverpool taste.
Explore the vibrant Baltic Market for eclectic food and drink options.
Stroll through Sefton Park to enjoy its stunning landscapes and palm house.
Catch a local gig at the O2 Academy for live music in an intimate setting.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Studio Apartment
2 persons
27 sq. feet
1 King-size bed
Air conditioning
Heating
room details
One-Bedroom Apartment
2 persons
37 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Superior One Bed-Room Apartment
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

July 2026 - July 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

July 2026

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

Choose dates to see prices

Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Sitting area
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Citadines City Centre Liverpool Location

72 Church Street, Liverpool, L1 3AY

Explore Liverpool

Experience Liverpool

The Beatles Story

14 minutes' walk

A museum dedicated to the lives of The Beatles, featuring interactive exhibits and memorabilia in a stunning waterfront location.

Liverpool Cathedral

12 minutes' walk

The largest cathedral in Wales and England, known for its stunning architecture and panoramic views from the tower.

Merseyside Maritime Museum

13 minutes' walk

Showcases Liverpool's maritime history with diverse exhibits, including ship models and local maritime art. Free admission available.

Royal Albert Dock Liverpool

11 minutes' walk

A captivating waterfront complex filled with shops, eateries, and museums, offering a prime spot for leisure and exploration.

Yoga at The Dock

15 minutes' walk

Relaxing outdoor yoga sessions beside the water, suitable for all levels. Classes are typically bookable online.

Liverpool Bike Tours

10 minutes' walk

Guided bike tours around the city, offering a thrilling way to see Liverpool's iconic sights in a fun and eco-friendly manner.

St. James Gardens

8 minutes' walk

Serene green space ideal for leisurely strolls and picnics, with beautiful sculptures and tranquil paths for relaxation.

Canoeing on the Mersey

15 minutes' walk

An exhilarating kayaking experience on the River Mersey. Rentals are available, perfect for adventure-seekers.

Lunya Liverpool

4 minutes' walk

Catalan-inspired dishes in a warm atmosphere. Signature offerings include tapas and artisan cheeses. Reservations recommended.

Villa Romana

3 minutes' walk

Italian cuisine served in a cozy setting. Known for classic pasta dishes and wood-fired pizzas. Gluten-free options are available.

Turtle Bay

3 minutes' walk

Caribbean-inspired dishes and rum cocktails in a vibrant atmosphere. Perfect for groups with vegetarian and vegan options.

Wildwood Kitchen

2 minutes' walk

Casual dining experience offering a mix of American and Italian favorites. Known for its homemade pizzas and friendly service.

The Cavern Club

6 minutes' walk

Famous music venue where The Beatles started, featuring live performances. An ideal spot for music lovers of all ages.

FACT (Foundation for Art and Creative Technology)

6 minutes' walk

A cultural hub showcasing indie films, art exhibitions, and immersive experiences. Offers family-friendly screenings and events.

Concert Square

5 minutes' walk

Popular nightlife destination with bars and clubs hosting live events, perfect for a vibrant evening out with friends.

Liverpool ONE

5 minutes' walk

A shopping and entertainment complex with cinemas, shops, and eateries. Great for family outings and social gatherings.

Getting around

City Centre
Liverpool 3 min · 700 ft
Airports
Liverpool John Lennon (LPL) 20 min · 8.2 mi
Chester Hawarden (CEG) 54 min · 22.0 mi
Train
Liverpool Central Station 3 min · 700 ft
Liverpool Lime Street Railway Station 6 min · 1700 ft
Bus
Bus stop 6 min · 1700 ft

Unlock Early-Bird Deals

Grab Exclusive Rates Instantly

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP8.95 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

116

Former name

quest liverpool city centre

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Citadines City Centre Liverpool is a popular choice for its excellent location, placing guests right in the city centre, close to the train station and within easy walking distance of shops. The modern apartments are often described as spacious and well-equipped, typically featuring a kitchenette with a microwave, fridge, freezer, and dishwasher; some guests, however, have mentioned minor issues such as limited shower pressure. Many find the setup to be a great value for money.

Show moreShow less

Review score

Based on 1833 verified reviews

9.0 /10

Perfect

95 %

Recommend

Location

9.7/10

Staff

9.5/10

Breakfast

5.1/10

Free WiFi

8.7/10

Pros

Excellent location

Comfortable bed

Friendly staff

Room with a view

Clean room

Cons

Faulty shower

Brusque check-in

Unsecured WiFi

Stephen from United Kingdom

Single

Studio Apartment

3 nights in November 2025

Reviewed: February 02, 2026

9.3/10

Central and Secure Stay

city center friendly staff

The location was perfect for exploring the city center (loved the proximity to everything!). Security measures at the hotel were great. It felt okay all time returning late at night. The staff was friendly. They were always happy to assist with any questions or requests I had. The room overlooked the main street, but it remained quiet with the windows closed.

the hot water was difficult to control in the shower. It made showering uncomfortable because it was either too hot or too cold, with no in-between.

Facilities

9/10

The hotel provides free coffee in reception, a great little touch as they come and go. The reception area is well-kept and inviting, a perfect space for short meetings or just a relaxing break. I observed multiple comfortable seating areas located throughout the lobby.

Dining

9/10

Though the hotel itself does not have a restaurant, the area has many options. Supermarket is nearby so I could purchase groceries (the mini kitchen in the room was very handy!). Guests are close to main attractions and shopping.

Rooms

10/10

The studio apartment was spotlessly clean, something I appreciate. The room provided every facility needed, including a washing machine, tumble dryer and hob. I noted air conditioning worked well to maintain a pleasant temperature.

0 Helpful

Show less

Jennifer from Canada

Studio Apartment

3 nights in November 2025

Reviewed: January 21, 2026

6/10

mixed experience, some issues detracted from the stay

unpleasant odor rude receptionist

the location was quite convenient.

The receptionist wasn't very kind at check in. She seemed to assume i was a foreigner and insisted on seeing my passport? the toilet also smelled bad. there was a lingering pee odor i found very unpleasant.

0 Helpful

Samuel from United Kingdom

Single

One-Bedroom Apartment

4 nights in November 2025

Reviewed: January 01, 2026

9/10

ample space equipped kitchen useful laundry

the one-bedroom apartment provided ample space. the kitchen was well equipped with necessary appliances! the provided laundry service was very useful though, i could use it only at certain times.

the bathroom lacked sufficient lighting! making it slightly difficult to use the mirror.

0 Helpful

Reese from United States

Single

Studio Apartment

5 nights in November 2025

Reviewed: December 25, 2025

7/10

perfect location railway station helpful staff nightmare check-in long wait faulty key

The location is genuinely perfect. The railway station, shops, and restaurants are all very close. The staff were also VERY helpful and happy to assist.

Check-in was A nightmare! It took about one hour to get into the room, from what i gathered everyone is given the same check-in time. The key card didn't work so i had to wait again.

0 Helpful

Tommy from United Kingdom

Single

One-Bedroom Apartment

3 nights in November 2025

Reviewed: December 15, 2025

9.5/10

Really good stay in the city center

roomy apartment clean apartment

The apartment was roomy and very clean. I found a washing machine and a dryer inside, convenient. The apartment included a sofa and a microwave for preparing meals.

Check-in took longer than expected. I waited about one hour to get into the room. It would have been better with more staff at the reception desk during peak hours.

Service

9/10

The reception staff were friendly and helpful . They answered all my questions and provided useful information about local attractions. I appreciate their positive attitude and willingness to assist with any requests.

Rooms

9/10

The room was spacious enough, offering plenty of space for luggage and movement. It featured a comfortable bed and modern furnishings. I found the room amenities to be of HIGH quality.

Dining

10/10

I prepared breakfast in the room using the available kitchen facilities. There were many restaurants and pubs around the corner from the hotel. The location offers easy access to several dining options.

Location

10/10

The hotel is close to everything. It is around the corner from many pubs and clubs. It is also a two-minute walk to a shopping center. The location is perfect for exploring the city's attractions.

0 Helpful

Keith from United Kingdom

Business traveller

One-Bedroom Apartment

3 nights in October 2025

Reviewed: November 21, 2025

7/10

laundry facilities helpful staff room service air conditioning

The location allowed easy access to the train station. I found the free laundry facilities a great bonus. The staff at check-in proved courteous and helpful. I appreciated the kitchenette. It was a good addition.

My room was not cleaned daily. There was no room service available. I found no free water provided. The air conditioning in my one-room apartment was not functional . The technician came to examine it, but the problem remained unresolved.

0 Helpful

Show more reviews